Every piece we create is handcrafted with care and attention to detail. To ensure your artwork arrives safely, we package it thoughtfully and recommend inspecting your package upon delivery. For added protection, you may record a short video before signing for your item—this helps document its condition in case of any damage during transit. Please note that failure to do so may result in your damage claim not being approved.
If, for any reason, your piece does not meet your expectations, please contact Salman immediately at +92 336 8499994 or via email. Items should be returned in their original packaging within 3 days of receipt to be eligible for a replacement or refund.
Please note that custom or commissioned works are non-refundable once production has begun, as each piece is made uniquely for you.
The buyer is responsible for return shipping and ensuring the artwork is safely returned. Refunds, where applicable, will be processed through the original payment method within a mutually agreed timeframe.
We appreciate your understanding and care in handling these one-of-a-kind pieces.
